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Dita Estfarm Solutions
End-to-End Services for the Pharmaceutical Sector

Regulatory Affairs – Compliance and Safety

Dita Estfarm manages the entire Regulatory Affairs process, ensuring compliance with current regulations for pharmaceutical products, medical devices, dietary supplements, and cosmetics. We provide comprehensive services, from dossier evaluation and validation to registration in Moldova, facilitating quick and safe market access.

  • Evaluation and Validation of Documentation
  • Submission of Registration Files
  • Monitoring the Authorization Process Until Completion
  • Maintaining Market Authorizations through Variations and Renewals

Pharmacovigilance Services

We monitor the safety of pharmaceutical products to ensure compliance with legislative requirements and respond promptly to any adverse reactions.

Monitoring and Safety

Monitoring the efficacy and safety by carrying out activities related to the detection, assessment, and prevention of adverse reactions or any other safety issues regarding medicines.

 

Equipment and Expertise

The necessary technical equipment and qualified personnel to effectively carry out these activities.

Fast and Accessible Reporting

A hotline available 24/7 for reporting adverse reactions to medicines, dietary supplements, cosmetic products, or medical devices: +373 22 52 74 74. These reports can also be submitted via email at farmacovigilenta@dita.md.

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Import, Warehousing, and Distribution – A Trusted Supply Chain

Dita Estfarm provides a comprehensive supply chain, from importing and warehousing pharmaceutical products to efficient distribution to pharmacies, hospitals, and medical units nationwide. With modern infrastructure and advanced technologies, we ensure an optimized operational flow, safety, and full compliance with the industry’s strictest regulations.

Import

We ensure an efficient import process in full compliance with national and international regulations, guaranteeing quick access to essential medicines and pharmaceutical products.

Adherence to the highest safety and quality standards
✔ Fast customs clearance and receiving process
✔ Products managed according to storage and transportation requirements
✔ Partnerships with leading manufacturers for access to innovative medicines

Warehouse

Our warehouse is equipped with state-of-the-art semi-automated technology, designed to ensure the safe storage and constant availability of pharmaceutical products.

Spacious Area: 7,000 m² with a capacity of 5,000 euro pallets
24/7 Temperature and Humidity Monitoring (Siemens System)
Refrigerated Chambers for Temperature-Sensitive Products (2-8°C and 8-15°C)
KNAPP Semi-Automated Line (120 meters, 11 collection stations, Pick-it-Easy technology)
RF Terminals for Goods Traceability and Sealed Packages for Safety
Specialized Zones: Quarantine, Customs Warehouse, and Psychotropic Products

Distribution

We offer an extensive distribution network, delivering products daily to over 800 customers nationwide.

Fleet of 30 vehicles with temperature and humidity control
✔ Fast and secure deliveries – daily across all regions, three times a day in Chișinău
Over 950 orders processed daily
✔ Complete order traceability and sealed packages for maximum safety

Customs Warehouse

Dita Estfarm’s Customs Warehouse provides secure and efficient storage solutions for our partners, fully compliant with customs regulations.

✔ Temporary Storage of Goods in Optimal Conditions
✔ Promotion Strategies in Pharmacies and Online
✔ Promotional Materials and Brand Support

Marketing and Promotion

Dita Estfarm supports its partners in promoting and growing pharmaceutical products by providing integrated marketing solutions. Through customized campaigns, in-pharmacy and online promotion, and targeted activities for industry professionals, we ensure optimal market exposure and increased sales.

Pharmaceutical Marketing Campaigns

✔ Individual Visits to Doctors and Pharmacies
✔ Presentations and Training Sessions for Pharmacists and Consultants
✔ Participation in National and International Congresses
✔ Loyalty and Incentive Programs for Consumers and Professionals

Promotional Campaigns in Pharmacies and Online

✔ Strategic Product Placement on Shelves
✔ Online Promotion on Farmacia Familiei’s Website and Facebook Page
✔ Consumer Awareness Events and Campaigns

Dedicated Resources and Expertise

✔ Over 30 Professionals in the Marketing and Promotion Team
✔ Fleet of Vehicles and Field Equipment for Promotional Activities
✔ International Training and Internships for Continuous Team Development
✔ Customized Solutions for Each Brand and Product Category

Sales – Building Lasting Partnerships

Dita Estfarm’s Sales Department manages customer relationships and continuously expands our partnership network, ensuring nationwide coverage. With a dedicated team and tailored solutions, we provide consulting, support, and efficient distribution of pharmaceutical products to pharmacies, hospitals, and medical institutions.

Strong Partnerships

Collaboration with over 1,000 independent pharmacies and pharmacy chains.
✔ Partnerships with more than 300 hospitals, clinics, and medical institutions
✔ Contract management and on-time delivery assurance

Customized Consulting and Support

Our team of sales experts provides guidance in product selection and order optimization, ensuring efficiency and continuity.

✔ Recommendations on assortment and order volumes
✔ Support in identifying the best products for each partner
✔ Monitoring public procurement and optimizing supply management

Nationwide Coverage and Efficient Distribution

With our well-organized structure, we ensure fast and secure deliveries nationwide.

✔ Daily deliveries across all regions and three times a day in Chișinău
✔ Fleet equipped with temperature and humidity control systems
✔ Dedicated services for both private pharmacies and public institutions

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IT Solutions

We provide advanced technological solutions to optimize internal processes and enhance operational efficiency.

Medica System

An automated information system developed by Dita Estfarm for managing inventory and sales in pharmacies.

Medica Solutions:

Detailed tracking of Inventory, Pricing, and Pharmaceutical Assortment

Management of promotional campaigns with Customized Discounts and Rebates for Manufacturers and Product Categories

Other Solutions

Inventory Management and Traceability Systems
Real-Time Communication and Reporting Platforms
Flexible IT Infrastructure for Pharmaceutical Distribution Needs

Become a Dita Estfarm Partner

We collaborate with the best partners to provide reliable, high-quality pharmaceutical products across Moldova.

Become a Dita Estfarm Partner